About Us
Warpspeed was built in Lenexa, Kansas to give D2C and B2B brands the kind of fulfillment partner they wish existed. We run the warehouse, we write the code, and we report it all on the same database.[1]
Section 01
TL;DR
The mission, written plainly: remove the operational drag that keeps growing brands from focusing on their product and their customers. The drag is real. It shows up as 11 p.m. emails about missing labels, as Slack threads with five engineers debugging an inventory webhook, as the slow erosion of a CX team that gets hired to clean up fulfillment errors instead of building loyalty.
Most 3PLs treat their software as a cost center. We treat ours as the product. ShipOS is the WMS, the order manager, the billing engine, the integration layer, and the customer portal. It is built and maintained by the same team that runs the warehouse, which is a small but consequential difference.[1]
Section 02
We have four values that survive contact with reality. They are short on purpose. The list is the same in our offer letters, in our quarterly reviews, and on the wall above the receiving dock.
We do not paper over a problem with averages. If a metric slips, we report the bad number first and the explanation second.
Account management, operations, and engineering share one Slack and one set of dashboards. Issues do not get tossed over a wall.
We try to ship small fixes weekly rather than big releases quarterly. Same for warehouse process changes.
Customer feedback drives the roadmap. The product is built for the operators using it, not for an analyst slide.
“Honest math is the value that does the most work. It is uncomfortable on a Tuesday and saves the relationship by Friday.”
Section 03
Warpspeed handles the full fulfillment stack. Inbound, putaway, storage, pick and pack, kitting, parcel, LTL, returns, and the software layer that sits over all of it. The customer portal shows live inventory, order status, exceptions, and billing on one screen. Engineers can subscribe to webhooks for any of those events.
On the operations side, we run warehouses staffed by full time employees. We do not lean on temp agencies for our core team. Warehouse leads have a path to operations management, and operations managers have a path to corporate roles. That is part of how we keep tribal knowledge inside the building rather than walking out the door each quarter.
On the technology side, ShipOS is our platform. It connects to Shopify, Amazon, NetSuite, Brightpearl, and dozens of EDI partners through integrations we own. We do not charge custom integration fees for the major platforms. If you can describe the data flow you need, our team can usually scope it in a day.[1]
Section 04
Most Warpspeed customers ship between five thousand and one hundred thousand orders a month. They run on Shopify or a custom storefront with a Shopify checkout. They have a small operations team, often one or two people, and they need a partner who can carry the weight of fulfillment without making the operations lead the bottleneck.
Two named customers tell the story. Fazit, the Brooklyn-based beauty brand behind Glitter Freckles and large format hydrocolloid acne patches, scaled to roughly forty million dollars in annual revenue without taking venture capital. After Taylor Swift wore Glitter Freckles to a Chiefs game in October 2024, sales spiked 3,500 percent in 48 hours, moving forty thousand units and one million dollars in revenue.[8]That kind of surge is what tech-native fulfillment is for.
Greco Gum is the other public customer. They built a 30,000 plus customer base with one billion organic impressions and zero dollars in paid ads, sourcing mastic chewing gum directly from Chios, Greece.[9] Their average product rating is 4.89, which is hard to maintain if your fulfillment partner ships the wrong SKU.
Section 05
Lenexa, Kansas, is a suburb of Kansas City and the location of our headquarters. The Kansas City metro is a two state, 18 county region of about 2.7 million people, governed for economic development by the Kansas City Area Development Council.[4] The region has been one of the strongest industrial markets in the country in 2025. CBRE reported 11.8 million square feet of net absorption year to date through Q3 2025, putting Kansas City inside the top 10 US markets, and an average asking lease rate of $5.49 per square foot, well below West Coast and Northeast benchmarks.[2]
Geography helps. Kansas City sits at the convergence of four Class I railroads, second only to Chicago for rail capacity in North America. BNSF’s Logistics Park Kansas City is a 1,550 acre intermodal and warehouse development in Edgerton, Kansas, with an initial lift capacity of 500,000 containers per year and room to grow to 1.5 million.[5] Most of our inbound containers come through that lane.
Air cargo runs through Kansas City International Airport, about 15 miles from our facility. MCI is served by Southwest Cargo, FedEx, UPS, and other carriers, with ground handling by Air General and Worldwide Flight Services.[7]Most parcel volume goes ground because of the central geography, but air capacity is there when a customer needs it.
Labor is the part that does not get talked about enough. The Kansas City Mountain-Plains BLS office tracks the metro regularly.[6] Warehouse worker average hourly pay in the area runs roughly $16 to $22 depending on role and source, well below West Coast benchmarks but high enough that we hire full time and offer benefits rather than running on temps. The practical result is a stable workforce, lower turnover, and a much shorter ramp time when we add headcount.[10]
Kansas City as a fulfillment metro, snapshot
| Metric | Value | Source |
|---|---|---|
| Industrial asking rent (Q3 2025) | $5.49 per sq ft | CBRE |
| Net absorption YTD (Q3 2025) | 11.8M sq ft | CBRE |
| Class I railroads in metro | 4 (BNSF, UP, NS, KCS) | Logistics Park KC |
| BNSF LPKC site footprint | 1,550 acres | Logistics Park KC |
| Initial lift capacity, LPKC | 500,000 containers / yr | Logistics Park KC |
| Regional population | ~2.7M (18 county) | KCADC |
Talk to Warpspeed
Tell us about your catalog and order volume. We will respond within one business day with a real plan.